Cookie Policy – Carvalha House

1. What are cookies?

Cookies are small text files stored on your device (computer, tablet or smartphone) when you visit a website. They serve to improve your browsing experience, remember preferences and provide statistical information about the use of the site.

2. Types of cookies we use

On our site we use the following types of cookies:

• Essential cookies: necessary for the operation of the site and to enable the use of basic features, such as making bookings and submitting forms.

• Performance and statistics cookies: allow us to analyse how visitors use the site, helping us improve the user experience (e.g. Google Analytics, Microsoft Clarity).

• Functionality cookies: store user preferences (e.g. chosen language).

• Marketing cookies (if applicable in the future): used to measure the effectiveness of campaigns and personalise the user experience.

3. Third-party cookies

• Google Analytics: collects information anonymously about browsing and generates statistical reports.

• Microsoft Clarity: records interactions in an anonymised way to improve usability and the user experience.

These providers may store data outside the European Union. Standard Contractual Clauses of the European Commission are applied to ensure adequate protection.

4. Cookie management

When you visit our site for the first time, you are shown a cookie consent banner. You can:

• Accept all cookies;

• Reject non-essential cookies;

• Customise preferences.

You can also change your preferences at any time via the “Cookie Settings” link available in the site footer.
Alternatively, you can set your browser to block or delete cookies. However, this may affect the correct operation of the site.

5. Retention period

• Session cookies: automatically deleted when you close the browser.

• Persistent cookies: stored on your device for a defined period (maximum of 26 months), or until manually deleted.

6. Changes to the Cookie Policy

We may update this Policy periodically. The most recent version will always be available at carvalhahouse.pt.