Cookie Policy - Carvalha House
1. What are cookies?
Cookies are small text files stored on your device (computer, tablet or smartphone) when you visit a website. They serve to improve your browsing experience, remember preferences and provide statistical information about the use of the site.
2. Types of cookies we use
We use the following types of cookies on our website:
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Essential cookiesThe following information is required for the operation of the site and to allow the use of basic functionalities such as making reservations and submitting forms.
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Performance and statistics cookiesAnalytics: allows us to analyze how visitors use the site, helping us to improve the user experience (e.g. Google Analytics, Microsoft Clarity).
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Functionality cookiessave user preferences (e.g. chosen language).
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Marketing cookies (if applicable in the future): used to measure the effectiveness of campaigns and personalize the user experience.
3. Third-party cookies
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Google AnalyticsThe following information is collected anonymously about browsing and generates statistical reports.
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Microsoft Clarity: records interactions in an anonymized form to improve usability and user experience.
These providers may store data outside the European Union. The following apply European Commission Standard Contractual Clauses to ensure adequate protection.
4. Cookie management
When you visit our website for the first time, you will be presented with a cookie consent banner. You can:
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Accept all cookies;
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Refuse non-essential cookies;
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Customize preferences.
You can also change your preferences at any time via the "Cookie Settings" link in the footer of the site.
Alternatively, you can set your browser to block or delete cookies. However, this may affect the proper functioning of the website.
5. Conservation period
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Session cookies: automatically deleted when you close your browser.
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Persistent cookies: stored on your device for a defined period (maximum 26 months), or until they are manually deleted.
6. Changes to the Cookie Policy
We may update this Policy from time to time. The latest version will always be available at oakhouse.co.uk.
